Claims
Websure offers a comprehensive claims management solution, from notice of loss through to payment, recovery and reporting.
Our proprietary claims workflow processes not only improve productivity and reduce expenses, but they can be tailored to meet your individual requirements with little or no code.
Online claims management
By accessing the client portal (delivered using Webx), you can ensure that you have a comprehensive case management workflow for all relevant internal and external parties enabling claims to be handled through your own tailored process. Additionally, the online document and media upload features allows information to be sent directly from the portal to the handler, whilst being stored within Websure’s Document Management System (DMS).
Audit and control
Claims compliance and performance targets can be maintained through Websure’s automated diary and task generation functionality, which can incorporate associated SLAs. Consequently, this ensures that all tasks are completed on time and in accordance with the required standards no matter where you are domiciled. Additionally, Websure helps streamline the workflow, thereby improving overall efficiency and effectiveness.
Total integration
- Fully integrated with the entire Websure platform, tight policy integration allows warning triggers, alerts, and renewal actions to ensure full underwriting awareness of the claims position. Consequently, this integration enhances the overall efficiency of your claims processes.
- Furthermore, embedded accounts integration allows immediate settlement of claims with straight-through processing, thereby streamlining the most arduous of financial operations.
- Websure provides clearer information and monitoring to be achieved throughout the system ensuring that vital claim operating information is provided to senior claims operatives and senior executives through real-time dashboards and regular information reports, ensuring they are always informed and able to make timely decisions.
