We offer a comprehensive claims management solution, from notice of loss through to payment, recovery and reporting.

Our claims workflow processes improve productivity and reduce expenses, and can be tailored to your individual requirements.

Online claims management

Access through the client portal ensures full case management workflow for all relevant internal and external parties, enabling claims to be handled by your own tailored process. Online document upload allows information to be sent directly from the portal to the handler.

Audit and control

Claims compliance and performance targets are maintained through Websure’s automated diary and task generation function with associated SLAs.

Total integration

• Fully integrated with the rest of the Websure system. Policy integration allows warning triggers, alerts and renewal actions to ensure full underwriting awareness of the claims position.
• Accounts integration allows immediate settlement of claims with straight-through processing.
• Clearer information and monitoring.
• Vital claim operating information is provided to senior claims operatives and senior execs through real-time dashboards and regular information reports.